Privacy Policy & Terms of Use

Who we are

Suggested text: Our website address is: https://filmprocessinglondon.com

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

Terms of Service and Limit of Liability 
Submitting any film to us for processing, scanning, or printing constitutes an agreement that any loss or damage to it by our company (21STUDIO PHOTO LAB LIMITED), employees or agents,  even though by negligence or other fault, will  entitle you to only replacement with an equivalent quantity of similar film & processing COST for that lost or damaged. Except for such replacement, our acceptance of your film is without other liability; and recovery for any incidental or consequential damages is excluded.  

No express or implied warranty is otherwise provided. 

We are not responsible for any loss, damage, or delay caused by the Postal Service, Royal Mail UPS, Fed-X, or other carrier.

                                                                                                   **21STUDIO PHOTOLAB File Transfer Policy**

**1. Introduction**
At 21STUDIO PHOTOLAB, we strive to ensure the security and confidentiality of your files during the transfer process. This document outlines our policies regarding file transfers, specifically when using WeTransfer, as well as our proprietary file transfer system.

**2. WeTransfer Policy**
When you utilize WeTransfer to send files to or from 21STUDIO PHOTOLAB, you automatically agree to the terms and conditions set forth by WeTransfer. Please be aware of the following important points:

- **Third-Party Sharing**: WeTransfer may share your files without your explicit permission. This sharing may include, but is not limited to, data processing and analysis as part of their operational framework.

- **Limitation of Liability**: 21STUDIO PHOTOLAB is not responsible for any issues that may arise from the use of WeTransfer, including but not limited to data loss, unauthorized access, or any other complications that may occur during the file transfer process. We recommend that users take necessary precautions when sending sensitive information.

- **User Responsibility**: By utilizing WeTransfer, you acknowledge that you are responsible for the content and security of the files you choose to transfer.

**3. 21STUDIO PHOTOLAB File Transfer System Policy**
Our proprietary file transfer system is designed to provide a secure and efficient method for transferring files. The following policies apply:

- **Security Measures**: 21STUDIO PHOTOLAB employs advanced encryption and security protocols to ensure the confidentiality and integrity of your files during the transfer process.

- **User Access**: Access to our file transfer system is restricted to authorized personnel only. Users are responsible for maintaining the confidentiality of their login credentials and must report any unauthorized access immediately.

- **Data Retention**: Files transferred via our system will be stored securely for a limited time before being permanently deleted. Users are encouraged to download and back up their files promptly.

- **Accountability**: 21STUDIO PHOTOLAB retains the right to monitor and record file transfers for security and compliance purposes. However, we commit to respecting the privacy of our users within the bounds of legal requirements.

**4. Conclusion**
By using either WeTransfer or our file transfer system, you agree to abide by the policies outlined above. 21STUDIO PHOTOLAB is committed to ensuring that your files are handled with care and professionalism. Should you have any questions or require further clarification regarding our file transfer policies, please do not hesitate to contact us at 0203 417 5858.